We want you to love your Frame Amo purchase! If something’s not right, here’s how returns work:
You have 30 days from the day you receive your order to request a return.
Return Eligibility: to qualify for a return, the item must be unused, in its original packaging, and in the same condition you received it.
We will also ask that you provide a receipt or proof of purchase.
How to start a return: Reach us at hello@frameamo.com to get started. Once your return is approved, we’ll send you:
- Return shipping label
- Simple instructions for sending your item back
Returns must be shipped to:
2105 Scottsdale Drive Ste 300, Leander, TX 78641
Please don’t send returns without contacting us first—unauthorized returns won’t be accepted.
Refunds
Once we receive and inspect your return, we’ll let you know if it’s approved. If it is, your refund will be issued to your original payment method within 5 business days.
Please allow extra time for your bank or card provider to process the refund.
If it’s been more than 10 business days since approval, contact us at hello@frameamo.com
Read Our Full Policy Here: https://frameamo.com/policies/refund-policy