We’re so sorry your frame didn’t arrive in perfect condition — we’ll make it right.
Here’s what to do:
• Contact us within 30 days of receiving your order.
• Send a photo of the damaged item and packaging to our customer service team.
• We’ll review your claim and arrange for a free replacement or full refund as quickly as possible.
Your satisfaction is our priority, and we use every claim to help improve our packaging and shipping processes. For faster service, please include your order number in your message.